Stakeholders

Stakeholder Engagement and Communication

United Fiber Optic Communications Co., Ltd. identifies stakeholders through the AA1000SES Stakeholder Engagement Standard (2015). Based on past experience and industry characteristics, seven types of stakeholders have been selected: shareholders/investors, employees, customers/clients, suppliers, government agencies, media, and the community. United Fiber Optic Communications Co., Ltd. has established transparent and smooth communication channels to understand the concerns of stakeholders and continuously improve to meet their expectations and needs.

December 31, 2023
Stake
hold
ers		 Shareholders/Investors Employees Customers/Clients Suppliers Government Agencies Media Community
Focus
Topics		 Corporate Governance
Integrity Management
Risk Management
Business Performance
Regulatory Compliance		 Talent Development and Training
Occupational Safety and Health
Employee Diversity and Equal Opportunity
Labor/Employer Relations		 Customer Relations
Product Quality and Responsible Manufacturing
Innovation and R&D
Information Security
Climate Action and GHG Management
Energy Management
Waste Management
Water Resource Management		 Supplier Management
Integrity Management
Risk Management
Business Performance
Regulatory Compliance
Product Quality and Responsible Manufacturing		 Integrity Management
Regulatory Compliance
Climate Action and GHG Management
Energy Management
Waste Management
Water Resource Management		 Business Performance Social Participation
Communication
Frequency
and
Methods		 Annually:
Annual Reports/Shareholder Meetings/Sustainability Reports
Quarterly:
Financial Report Meetings/Functional Committees
Irregular:
Website/Public Information/Press Releases/Investor Meetings		 Quarterly:
Employee Welfare Committee
Irregular:
Labor Meetings
Employee Feedback Box
Employee Surveys
Training and Awareness Meetings		 Annually:
Customer Satisfaction Surveys
Irregular:
Sustainability Section
Direct Visits
Phone Calls
Emails
Immediately:
Customer Service Hotline
Website Visitor Feedback		 Irregular:
Direct Visits
Phone Calls
Emails
Sustainability Section
Supplier Meetings		 Annually:
Government Evaluations
Irregular:
Regulatory Inspections
Policy Forums/Seminars
Public Hearings
Official Documents/Phone Calls/Emails/Public Information
Sustainability Section		 Immediately:
Hotline
Emails
Irregular:
Press Conferences
Media Interviews
Press Releases
Sustainability Section		 Irregular:
Phone Calls
Forums
Emails
Press Releases
Community Public Welfare and Environmental Activities
Sustainability Section
Communication
Channels		 Hotline: (02) 2657-0589
Email: ufoc-pr@mail.com.tw
Spokesperson Human Resources Engineering and Fiber Optic Divisions Procurement Internal Distribution Based on Official Documents Spokesperson Human Resources
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